Join Us
Join Us
Join Us
To stay relevant in today's fast-changing and technologically advanced world, we believe in investing in and empowering our employees for personal growth and the Company's success. At TIMES24, our recruitment process is fair and transparent to provide all applicants an equal opportunity to be part of us.
What's in it for you?
Employees are trained in their individual career pathways with opportunities to grow and take on new challenges and be rewarded both financial and through our benefits scheme.
Ready to join us?
Click on each vacancy to find out more ! To apply, send your resume to recruitment@times24.com.sg .
We regret that only shortlisted applicants will be notified.
What's in it for you?
Employees are trained in their individual career pathways with opportunities to grow and take on new challenges and be rewarded both financial and through our benefits scheme.
Ready to join us?
Click on each vacancy to find out more ! To apply, send your resume to recruitment@times24.com.sg .
We regret that only shortlisted applicants will be notified.
Customer Service Officer (Control Centre)
As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.
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Responsibilities
- Attend to customer enquiries, feedback and complaints via phone, email or in-person.
- Check and monitor CCTVs for discrepancies, system issues and incidents.
- Obtain and evaluate all relevant information to escalate car park cases to the Operations or Technical teams.
- Monitor incident queues and work with operational teams to ensure escalated cases are resolved within the required service levels and customer requirements.
- Perform investigations and process refunds for customers.
- Perform administrative tasks related to customer data such as service reports etc.
- Monitor and track manpower deployment for Operations and Technical teams.
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Requirements
- At least GCE 'O' Levels or equivalent.
- At least 2 years of working experience in the customer service or call center roles.
- Required to work rotating shifts due to 24/7 operations of control centre.
- Excellent customer service and communication skills.
- Proficient in Microsoft Office tools (Excel and Word).
To apply, send your resume to recruitment@times24.com.sg . We regret that only shortlisted applicants will be notified.
We welcome walk in interview on every Wednesday and Friday from 8.30am to 5.00pm.
We welcome walk in interview on every Wednesday and Friday from 8.30am to 5.00pm.
Technician
As a Technician, you provide technical support to new and existing car parks and work with contractors to ensure the completion of works required. You also upkeep and perform preventive maintenance on parking equipment and maintain the required documentation for work done
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Responsibilities
- Provide technical support and troubleshooting of car park equipment, diagnosis of breakdowns and enhance servicing of car park systems.
- Upkeep and perform preventive maintenance of parking equipment, and replacement of parts and components at car park sites.
- Assist in resolving technical issues with contractors, suppliers, vendors and customers.
- Perform start-up works for new car parks and termination works for handing over of existing car parks, such as termination of telephone lines, coordinating with contractors to install or dismantle signage and equipment etc.
- Co-ordinate and follow up with projects on site.
- Maintain documentation of maintenance and repair works, purchases, testing records, etc.
- Initiate purchase requisition for spare parts, consumable items and works orders.
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Requirements
- At least a NITEC or professional certificate in Technical or Engineering related specializations (Computer/ Telecommunication/ Electrical/ Electronic/ Mechanical/ Industrial etc).
- Willing to work in different car park locations.
- Willing to work rotating shifts including weekends.
- Possess a valid Singapore Class 2B or Class 3 license.
To apply, send your resume to recruitment@times24.com.sg . We regret that only shortlisted applicants will be notified.
We welcome walk in interview on every Wednesday and Friday from 8.30am to 5.00pm.
We welcome walk in interview on every Wednesday and Friday from 8.30am to 5.00pm.
Response Officer
As a Response Officer, you provide operations support to new and existing car parks and ensure daily operations to completion of works required
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Responsibilities
- Attend to operational system breakdowns.
- Attend to car park enforcement duties & daily operations.
- Attend to motorist's enquiries.
- Perform patrolling duties by motorcycle.
- Scan parked offence notice.
- Check the performance of the car park system.
- Perform basic troubleshooting.
- Perform other duties as assigned by supervisor.
- Rotating shift duties.
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Requirements
- At least secondary education.
- Holding valid Class 2/2B license with motorbike.
- Good interpersonal and communication skills.
- People and customer management; positive attitude.
- Commitment to deliver and meet working targets.
- Ability to commence work immediately will be an added advantage.
To apply, send your resume to recruitment@times24.com.sg . We regret that only shortlisted applicants will be notified.
We welcome walk in interview on every Wednesday and Friday from 8.30am to 5.00pm.
We welcome walk in interview on every Wednesday and Friday from 8.30am to 5.00pm.
